Welcome

Hello, I'm Lu Chen. I design products, services, and business.

Thank you for taking the time to know more about my work.

Please feel free to reach out for a chat or a cup of coffee.

Case Study

Aires Analytics – The enterprise-level reporting application empowers more than 500 corporate clients around the world to tell the story of their relocation programs.

Design challenge:

How to achieve a balance between scalability and customization in software design?

See the full story

Product

Design

Case Study

Aires Business Review Service – The consulting service that sparks new business opportunities through connecting the dots.

Design challenge:

How to build a healthy system to consistently deliver high-quality service?

The story is not available for reading now

Service

Design

Case Study

Symphony – The membership service empowers people's international lifestyle.

Design challenge:

Is it possible to create a business ecosystem that supports both B2B and B2C?

The story is not available for reading now

Business

Design

If I can only say one thing that I learned from my design training @ CMU:

Find the right problem to solve

From designing the intelligent online learning application to the companion robot for senior people, are we solving the real problems?

See the full stories

Fun Projects

@ CMU

My heart is in the work

If I can only say one thing that I learned from my design training @ CMU:

Find the right problem to solve

From designing the intelligent online learning application to the companion robot for senior people, are we solving the real problems?

See the full stories

Side projects

My heart is in the work